Shipping policy
Shipping Policy
Thank you for shopping with us!
We are committed to providing a smooth, reliable, and convenient shipping experience. Please review our Shipping Policy below for information about order processing, shipping methods, and delivery times.
Shipping Within the United States
Free Standard Shipping
Enjoy free standard shipping on orders over $100 within the United States.
Flat-Rate Shipping
Orders under $100 are subject to a flat shipping fee of $9.98, which will be displayed at checkout.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders are processed Monday through Friday, excluding U.S. public holidays.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may vary during peak shopping periods.
Shipping Methods
We work with shipping carriers such as USPS, UPS, and FedEx to help ensure your order arrives safely.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
Standard U.S. Shipping: 3–7 business days after shipment.
Expedited Shipping: 1–3 business days, where available. Additional fees may apply.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, or other unforeseen circumstances.
International Shipping
We offer international shipping to selected countries, depending on product and destination availability.
Estimated international delivery time is 7–15 business days after shipment.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.
Customs clearance and international carrier delays may affect delivery times.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow some time for the carrier's tracking system to update.
If your tracking information has not updated for several business days, please contact our customer support team for assistance.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before completing your purchase.
If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.
Lost, Delayed, or Missing Packages
If your package is significantly delayed or marked as delivered but you have not received it, please contact our support team. We will help you review the tracking information and determine the appropriate next steps.
Contact Us
If you have any questions about shipping, delivery times, or your order, please contact us:
Email: skimssupportt@gmail.com
We aim to respond to customer inquiries within 24–48 business hours.
Thank you for shopping with us. We appreciate your trust and look forward to providing you with a positive shopping experience.